Contact Us
Contact Us
We're here to help. If you have a question about your order, our products, or anything else, reach out and we'll get back to you within 1–2 business days.
Store Name: AU-SUNVANTA
Email support@sunvantashop.au
Business Hours Monday to Friday, 9:00am – 5:00pm AEST
Australia Warehouse Address: Suite 302 432 St Kilda Road, MELBOURNE, Victoria, 3004 Australia
Order Enquiries Have a question about an existing order? Please include your order number in your message so we can assist you as quickly as possible.
Returns & Refunds Before returning an item, please contact us first. Our team will provide return instructions and confirm eligibility. Unauthorised returns may not be accepted.
Product Questions Not sure which product is right for you? We're happy to help you find the best fit for your outdoor space.
We aim to respond to all enquiries within 1–2 business days. During peak periods, response times may be slightly longer. Thank you for your patience.