Contact Us


At sunvanta.au, we value every customer interaction and are committed to providing helpful support throughout your shopping journey.If you have questions about our products, your order, delivery updates, returns, or warranty service, our team is ready to assist you.

Customer Care

Legal Entity:SUNVANTA TRADING CO., LIMITED

Registered Business Address:
Flat B17, 7/F, First Asia Tower,
8 Fui Yiu KokStreet,
Tsuen Wan, Hong Kong

Warehouse Address:
80-92 Remington Drive
DANDENONG SOUTH VIC 3175
AUSTRALIA

Email:service@sunvanta.com.au

Operating Hours:Monday to Friday, 9:00 AM – 6:00 PM (AEST)


We usually reply within one business day. During holidays, promotional events, or periods of high enquiry volume, replies may take slightly longer.

 

Australian Warehouse & Order Fulfilment

To provide a smoother delivery experience for customers in Australia, orders are handled through our Australian fulfilment location:

Warehouse Address:
80-92 Remington Dr, Dandenong South VIC 3175

This location supports order processing, dispatch, and return handling for Australian customers.

Support We Provide

Our customer service team can help with:

Our Service Promise

At SUNVANTA, we believe great outdoor products should be supported by dependable customer care.

From selecting the right product to receiving after-sales assistance, we aim to make every step of your experience simple, clear, and reliable

Thank you for choosing SUNVANTA. Our team is always happy to help.