Terms of Service

Last updated: June 2026

Please read these Terms of Service carefully before placing an order or using our website. By accessing or purchasing from AU-Sunvanta, you agree to be bound by these terms.

1. About Us
AU-Sunvanta is operated by PATIOSLIFE PTY LTD and specialises in outdoor living products for customers across Australia. For any enquiries, contact us at support@sunvantashop.au.

2. Eligibility
By using this website, you confirm that you are at least 18 years of age, or are accessing the site under the supervision of a parent or legal guardian.

3. Products and Pricing
We make every effort to display product descriptions, images, and pricing accurately. However, we reserve the right to correct any errors and to modify or discontinue products at any time without notice. Prices are displayed in Australian Dollars (AUD) and are inclusive of GST unless stated otherwise.

4. Orders and Payment
Placing an order constitutes an offer to purchase. We reserve the right to refuse or cancel any order at our discretion — for example, in cases of pricing errors, suspected fraud, or stock unavailability. You will be notified promptly if your order cannot be fulfilled, and any payment taken will be refunded in full.
We accept payment via the methods listed at checkout. Payment must be received in full before your order is dispatched.

5. Shipping and Delivery
Orders are dispatched within 1–2 business days. Estimated delivery times are provided as a guide only and may vary depending on your location and carrier conditions. We are not liable for delays caused by third-party carriers or circumstances outside our control.
For full shipping details, please refer to our Shipping Policy.

6. Returns and Refunds
Returns and refunds are handled in accordance with our Return & Refund Policy, which forms part of these Terms of Service. Nothing in these terms limits your rights under the Australian Consumer Law.

7. Australian Consumer Law
Our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.

8. Limitation of Liability
To the fullest extent permitted by law, AU-Sunvanta's liability for any claim arising from the use of our website or products is limited to the purchase price of the item in question. We are not liable for any indirect, incidental, or consequential loss or damage.

9. Intellectual Property
All content on this website — including text, images, logos, and product descriptions — is the property of AU-Sunvanta or its licensors and may not be reproduced, distributed, or used without prior written permission.

10. Privacy
Your personal information is collected and handled in accordance with our Privacy Policy and the Privacy Act 1988 (Cth). By using our website, you consent to this use.

11. Website Use
You agree not to use this website for any unlawful purpose or in a way that could damage, disable, or impair the site or interfere with other users. We reserve the right to restrict access at any time.

12. Changes to These Terms
We may update these Terms of Service from time to time. Changes take effect when posted to this page. Continued use of our website after any update constitutes acceptance of the revised terms.

13. Governing Law
These Terms of Service are governed by the laws of Australia. Any disputes will be subject to the jurisdiction of the Australian courts.

Contact Us
Email: support@sunvantashop.au
Website: www.sunvanta.au